Lens Mapping Protocol-Complimentary Download-

Systems help us understand what may be producing a challenge. Lenses help us understand how people experience it. This protocol helps ensure important perspectives are informing the work.

Use this protocol alongside the Challenge-Opportunity Study Protocol when you need a deeper understanding of how people are experiencing a challenge. The goal is not to hear every voice every time. The goal is to ensure important perspectives are informing the work.

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